After Hours
Center for Pediatric Medicine is here for your pediatric needs 24.7, 365 days a year! We understand that your child may get sick outside of CPM’s normal office hours.
How does after-hours work:
During the hours we are closed we are readily available to assist you with any urgent clinical concerns you may have.
You can call any of our office locations or 203-790-0822. You will be promoted with an after-hours message. If you select option 1 you will be connected with CPM’S after-hours answering service team. The after-hours team will gather all of your child’s information (Patient's first and last name, best contact number, and health care concern). This message will be sent to “Rainbow Babies” an experienced triage service that CPM uses to assist us with clinical after-hours calls. A trained triage nurse will call the patient back and provide the recommended clinical advice. If the triage nurse needs more assistance they will reach out to one of CPM’s on-call providers for the night. CPM’s on-call provider will call the patient directly and continue to evaluate your child over the phone. All phone call encounters are followed up with a call the next day from CPM’s triage department.
If it is a life-threatening emergency please call 911.