Community Re-opening

Dear Center for Pediatric Medicine Community,

First, CPM would like to thank all essential workers for their hard work and dedication during COVID-19. It is wonderful to see everyone coming together during such a difficult time. We also would like to acknowledge our team here at Center for Pediatric Medicine. Each staff member has been adapting to new and challenging measures; they have been working diligently to ensure each patient is safely screened and cared for. We have been proactively adjusting and training all staff to understand and follow the latest health protocols and procedures. Center for Pediatric Medicine has created several policies that will allow our patients to continue to receive the safe and essential care they need.

It is important that patients continue to schedule annual wellness visits. This will ensure all patients are staying up to date on vaccines. CPM is readily available for other office visits such as consultations for more complex issues such as ADHD, behavior, and ongoing or recurring symptoms. If your child is experiencing symptoms of a contagious disease, we are offering telemedicine visits to address those.

Listed below is the current office hours until 5/31/2020. We will be re-opening our Danbury and New Fairfield medical office back to normal office hours as of 6/1/2020 (Please see below).

Current Office Hours until 5/31/2020

Danbury Office Hours

Monday – Friday

  •       8:30 a.m. – 5:30 p.m.
  •       Telemedicine visits available until 9 p.m. with the on-call physician

Saturday

  •       8:30 a.m. – 2 p.m.
  •       Telemedicine visits available until 9 p.m. with the on-call physician

Sunday

  •       9 a.m. – 1 p.m. as needed
  •       Telemedicine visits available until 9 p.m. with the on-call physician

New Fairfield Office Hours

  •       Temporarily closed due COVID-19

Business Office | Lactation Suite

Monday – Friday

  •       8:30 a.m. – 4:30 p.m.
  •       Lisa Boule’ – Lactation Consultant- By Appointment
  •       Our business and billing team is available remotely. In office appointments with billers or business staff must be made in advance.

Center for Pediatric Medicine Office Operations as of 6/1/2020

Danbury Office Hours

Phone: 203-790-0822

Fax: 203-790-1808

  •       Monday – Thursday 8:30 a.m. – 9 p.m.
  •       Friday 8:30 a.m. – 5:30 p.m.
  •       Saturday 8:30 a.m. – 2 p.m.
  •       Sunday 9 a.m. – 1 p.m.

New Fairfield Office Hours

Phone: 203-746-3280

Fax: 203-746-3423

  •       Monday – Friday 8:30 a.m. – 4:30 p.m.
  •       Saturday & Sunday – Closed

Business Office | Lactation Suite

Phone: 203-798-7661

  •       8:30 a.m. – 4:30 p.m.
  •       Lisa Boule’ – Lactation Consultant – By Appointment
  •       Our business and billing team is available remotely. In office appointments with billers or business staff must be made in advance (We will inform the community once the administration office returns to the Business Office).

Scheduling Tips During Our Transition Stage (After 6/1/2020):

Other News:

  • Our Sunday appointments will be scheduled with one provider (Our extra provider who normally is in the office will be on-call at home for telemedicine / on-call needs).
  • Our late-night appointments, Monday – Thursday which end at 9 p.m. will be scheduled with one provider. (Our extra provider who normally is in the office will be on-call at home for telemedicine / on-call needs)
  • For patients who still do not feel comfortable coming to the office, please call. We will be able to assist you with a variety of options (Telemedicine – the providers in the office can still perform a visit from their laptop).
  • Telemedicine will continue until further notice. Unfortunately, most insurance companies may refuse to pay for telemedicine appointments after a certain date. Please contact your insurance company to ensure all telemedicine visits will be covered.
  • Lisa Boule’- Lactation Consultant- MSN, APRN, CPNP, IBCLC will continue to schedule lactation and 2-week visits “only” until further notice.
  • Dr. Golenbock – will be available for telemedicine visits during his Tuesday and Wednesday hours (9 a.m. – 5 p.m.).
  • All office hours listed above will be subject to change. This may result in the office closing early. If the office is to close early, our on-call physician will be available to assist with any questions you may have.
  • Effective 5/8/2020 Saturdays will be re-opened for physical appointments. Sunday physicals will re-open as of 6/1/2020.
  • CPM is working with Office Practicum to implement a new and enhanced patient portal. We will notify all patients when this is available and how the new portal will improve your office experience here at CPM.
  • Our New Fairfield office has been completely renovated. CPM took advantage of our New Fairfield location being closed due to COVID-19. We spent time giving the office a much-deserved cleaning. We are excited to provide our patients with a brand-new office experience. We will continue to complete minor upgrades in our New Fairfield office through 2020.

 

Thank you very much for your patience.

Center for Pediatric Medicine

We are open Nights, Weekends & Holidays - Offering Care 362 Days a Year!

After Hours

Center for Pediatric Medicine is here for your pediatric needs 24.7, 365 days a year! We understand that your child may get sick outside of CPM’s normal office hours.

How does after-hours work:

  • Monday – Thursday: our offices will close at 9:00 pm. We then re-open at 8:30 am Friday.
  • Friday- our offices will close at 6:00 pm. We then re-open at 8:30 am Saturday.
  • Saturday- our office will close at 2:00 pm. We then re-open at 8:30 am Sunday.
  • Sunday- our office will close at 1:00 pm. We then re-open at 8:30 am Monday.

During the hours we are closed we are readily available to assist you with any urgent clinical concerns you may have.

You can call any of our office locations or 203-790-0822. You will be promoted with an after-hours message. If you select option 1 you will be connected with CPM’S after-hours answering service team. The after-hours team will gather all of your child’s information (Patient's first and last name, best contact number, and health care concern). This message will be sent to “Rainbow Babies” an experienced triage service that CPM uses to assist us with clinical after-hours calls. A trained triage nurse will call the patient back and provide the recommended clinical advice. If the triage nurse needs more assistance they will reach out to one of CPM’s on-call providers for the night. CPM’s on-call provider will call the patient directly and continue to evaluate your child over the phone. All phone call encounters are followed up with a call the next day from CPM’s triage department.

If it is a life-threatening emergency please call 911.

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