CPM STATEMENT ON CORONAVIRUS

COVID-19 5/18/2020 UPDATE
(6/1/2020 Center for Pediatric Medicine- Office Re-Opening Plan).

Dear Center for Pediatric Medicine Community,

First, CPM would like to thank all essential workers for their hard work and dedication during COVID-19. It is wonderful to see everyone coming together during such a difficult time. We also would like to acknowledge our team here at Center for Pediatric Medicine. Each staff member has been adapting to new and challenging measures; they have been working diligently to ensure each patient is safely screened and cared for. We have been proactively adjusting and training all staff to understand and follow the latest health protocols and procedures. Center for Pediatric Medicine has created several policies that will allow our patients to continue to receive the safe and essential care they need.

It is important that patients continue to schedule annual wellness visits. This will ensure all patients are staying up to date on vaccines. CPM is readily available for other office visits such as consultations for more complex issues such as ADHD, behavior, and ongoing or recurring symptoms. If your child is experiencing symptoms of a contagious disease, we are offering telemedicine visits to address those.

Listed below is the current office hours until 5/31/2020. We will be re-opening our Danbury and New Fairfield medical office back to normal office hours as of 6/1/2020 (Please see below).

Current Office Hours until 5/31/2020

Danbury Office Hours

Monday – Friday

  •       8:30 a.m. – 5:30 p.m.
  •       Telemedicine visits available until 9 p.m. with the on-call physician

Saturday

  •       8:30 a.m. – 2 p.m.
  •       Telemedicine visits available until 9 p.m. with the on-call physician

Sunday

  •       9 a.m. – 1 p.m. as needed
  •       Telemedicine visits available until 9 p.m. with the on-call physician

New Fairfield Office Hours

  •       Temporarily closed due COVID-19

Business Office | Lactation Suite

Monday – Friday

  •       8:30 a.m. – 4:30 p.m.
  •       Lisa Boule’ – Lactation Consultant- By Appointment
  •       Our business and billing team is available remotely. In office appointments with billers or business staff must be made in advance.

 

Center for Pediatric Medicine Office Operations as of 6/1/2020

Danbury Office Hours

Phone: 203-790-0822

Fax: 203-790-1808

  •       Monday – Thursday 8:30 a.m. – 9 p.m.
  •       Friday 8:30 a.m. – 5:30 p.m.
  •       Saturday 8:30 a.m. – 2 p.m.
  •       Sunday 9 a.m. – 1 p.m.

New Fairfield Office Hours

Phone: 203-746-3280

Fax: 203-746-3423

  •       Monday – Friday 8:30 a.m. – 4:30 p.m.
  •       Saturday & Sunday – Closed

Business Office | Lactation Suite

Phone: 203-798-7661

  •       8:30 a.m. – 4:30 p.m.
  •       Lisa Boule’ – Lactation Consultant – By Appointment
  •       Our business and billing team is available remotely. In office appointments with billers or business staff must be made in advance (We will inform the community once the administration office returns to the Business Office).

Scheduling Tips During Our Transition Stage (After 6/1/2020):

  • Our Sunday appointments will be scheduled with one provider (Our extra provider who normally is in the office will be on-call at home for telemedicine / on-call needs).
  • Our late-night appointments, Monday – Thursday which end at 9 p.m. will be scheduled with one provider. (Our extra provider who normally is in the office will be on-call at home for telemedicine / on-call needs)
  • For patients who still do not feel comfortable coming to the office, please call. We will be able to assist you with a variety of options (Telemedicine – the providers in the office can still perform a visit from their laptop).
  • Telemedicine will continue until further notice. Unfortunately, most insurance companies may refuse to pay for telemedicine appointments after a certain date. Please contact your insurance company to ensure all telemedicine visits will be covered.
  • Lisa Boule’- Lactation Consultant- MSN, APRN, CPNP, IBCLC will continue to schedule lactation and 2-week visits “only” until further notice.
  • Dr. Golenbock – will be available for telemedicine visits during his Tuesday and Wednesday hours (9 a.m. – 5 p.m.).
  • All office hours listed above will be subject to change. This may result in the office closing early. If the office is to close early, our on-call physician will be available to assist with any questions you may have.
  • Effective 5/8/2020 Saturdays will be re-opened for physical appointments. Sunday physicals will re-open as of 6/1/2020.

Other News:

  • CPM is working with Office Practicum to implement a new and enhanced patient portal. We will notify all patients when this is available and how the new portal will improve your office experience here at CPM.
  • Our New Fairfield office has been completely renovated. CPM took advantage of our New Fairfield location being closed due to COVID-19. We spent time giving the office a much-deserved cleaning. We are excited to provide our patients with a brand-new office experience. We will continue to complete minor upgrades in our New Fairfield office through 2020.

Thank you very much for your patience.

Center for Pediatric Medicine

COVID-19 HOURS UPDATE (4/25/2020 – UNTIL FURTHER NOTICE)

Danbury Medical Office

Monday – Friday

  • 8:30 am – 5:30 pm
  • Telemedicine visits available until 9:00 pm with the on-call physician

Saturday

  • 8:30 am – 2:00 pm
  • Telemedicine visits available until 9:00 pm with the on-call physician

Sunday

  • 9:00 am – 1:00 pm (TELEMEDICINE VISITS ONLY)
  • Telemedicine visits available until 9:00 pm with the on-call physician

New Fairfield Medical Office

  • Temporarily closed due COVID-19

Business Office & Lactation Suite

Monday – Friday

  • 8:30 am – 4:30 pm
  • Lisa Boule’- Lactation Consultant- By Appointment
  • Our business and billing team is available remotely. In office appointments with billers or business staff must be made in advance.

EFFECTIVE DATE: 4/6/2020

UPDATED OFFICE APPOINTMENT POLICIES. WE ARE HERE TO MET YOUR NEEDS!

TEMPORARY COVID-19 OFFICE HOURS

DANBURY & TELEMEDICNE (OPEN)203-790-0822

MONDAY – THURSDAY: 8:30 AM – 7:00 PM

FRIDAY: 8:30 AM – 5:30 PM

SATURDAY: 8:30 AM – 2:00 PM

SUNDAY: 9:00 AM – 1:00 PM

  • We will see well visits during the morning hours of 8:30 am-2:30 pm.
  • We will see sick visits in the afternoon, 3:00-7:00 pm Mon-Thurs. and 1:15-5:30 pm on Friday.
  • Telemedicine visits will be seen all day in accordance to our COVID-19 office hours (RE-CHECKS, SICK VISITS, CONSULTS).
  • We will temporarily not schedule well visit appointments on weekends.
  • We will see sick visits during weekend hours of 8:30-2 on Saturday, and 9-1 on Sunday.

Lisa Boulé, MSN, APRN, CPNP, IBCLC: Lactation Consultant: Will be seeing all newborn babies including 2-week visits weather nursing or or formula feeding in the lactation room located in our business office at 7 Old Sherman Tnpk Suite 205.

NEW FAIRFIELD: TEMPORARILY CLOSED UNTIL FURTHER NOTICE DUE TO COVID-19

BUSINESS OFFICE: ALL BILLING AND BUSINESS ADMINISTRATIVE STAFF MEMBERS ARE WORKING REMOTLY AND READILY AVILABLE TO ASSIST. PLEASE CONTACT US AT 203-798-7661.


March 23, 2020 07:00

CT pediatric hospital information on COVID-19


March 18, 2020 04:00

As of 3/18/2020 Center for Pediatric Medicine will be accepting patients to be seen virtually. Please call our office to book an appointment. We want to thank the community for your patience!


March 17, 2020 05:00

Hours change: Monday – Thursday we will be open from 8:30 am – 8:00 pm. We will continue with these hours until further notice.


March 16, 2020

We want to communicate with our patients about our process changes during this coronavirus pandemic in our area.

First of all, we want to reassure our patients that children have not gotten very ill in the experience of the countries that have gone before us, China, South Korea, even Italy. So while we will be alert to any children who become ill with fever and cough, the likelihood that they have the illness COVID-19 is very low. There have been very few serious illnesses, ie ventilator need in children for COVID-19, and no deaths in children <9 yo.

That said, we cannot be sure children are not carriers, who will make their parents and grandparents ill. This is why the social distancing is so important FOR EVERYONE.

Our offices will remain open, both Danbury and New Fairfield. We plan to keep our regular hours for now. We will continue to see both sick and well children. It is very important for infants and young children to keep their well visits to continue to receive their immunizations on schedule. We plan to continue to see older children for their well visits as well. However, we could also reschedule any well visits that do not involve vaccines for now, or at your preference.

In an effort to keep everyone safe, and understanding that school and work closures make schedules more fluid, we will adopt the following policies:

We will see well visits during the morning hours of 8:30-11:30

We will see sick visits in the afternoon, 1:15-9pm Mon-Thurs. and 1:15-5:30 pm Friday

We will no longer see well visits on weekends.

We will see sick visits during weekend hours of 8:30-2 on Saturday, and 9-1 on Sunday.

If it is impossible for you to bring you child in the morning for a well visit, we will try to accommodate you.

We ask that you bring only the child to be seen, and leave your other children at home with another parent/caregiver to minimize contagion within the office.

We ask that only one parent bring the child for a visit for the same reason.

If you or your child feel you have symptoms of COVID-19, please CALL and we will advise you over the phone. We are planning on making more assessments virtually and are working to be operational virtually. We still have phone calls. We are trying NOT to see potential cases of coronavirus in the office, as we cannot test, and it is the best way lower contagion, if you stay home. We will monitor your child regularly by phone.

We encourage you to bring your child in for the usual reasons of illness, sore throat, ear ache, babies with fevers over 2-3 days, poor feeding, dehydration, etc. These sick visits will be scheduled within our sick visit hours in the afternoon.

We will be adopting a new method of registration and being brought into office.

When you arrive in our parking lot, call 790-0822 to notify us you have arrived. Stay in your car, and we will notify you by call to your cell phone when your room is ready.

If you have a co-pay, stop at the front desk prepared to submit payment.

Otherwise you may head straight to your room.

You will be in your exam room with the door closed for infection control.

At the end of the visit, you will make any follow up appts in the exam room either by the provider, or by phone with the front desk staff. You will then exit back to your car without a need to stop at our desk again.

Understand this is a fluid situation, as you’ve seen guidelines change frequently, depending on the advice we get from CDC, our public health authorities in the state and locally. We will keep you updated as things change.

Always call us with your concerns. Please do not go to the ER unless we’ve advised you to do so, or you have a clear emergency, for which you’ve called an ambulance.

Remember to enjoy your children during this “novel” time of staying home together. Discover the joy of playing with them, taking walks outside with them, learning how to cook together. Try not to listen to the news too much, and consider calling and communicating with faraway family and friends.

Center for Pediatric Medicine

Educational Links:

Includes info on linking CDC pages to our own, 2 handouts below

Covid19 fact sheet for public

Covid19 fact sheet for sick patients

Detailed suggestions on wide variety of home preparedness measures

Specific cleaning recommendations

At home guidance to minimize spread, including if patient cared for at home

Danbury school lunch program

Bethel school lunch program