Center For Pediatric Medicine Center For Pediatric Medicine

Sick Visits

We know that when your child is ill you want to do everything you can to make him or her quickly feel better. All our providers have time allocated in their daily schedules to see sick patients. With our in-house laboratory, we can perform many tests, such as rapid strep, flu, RSV, pulse oximetry, peak flow, urinalysis, hemoglobin, Covid-19 (PCR & RAPID), and blood glucose.

We are prepared to evaluate and treat fever, pain, respiratory infections, allergies, asthma flare-ups, minor lacerations, wounds, burns, foreign body removal, suture removal, eye infections or abrasions, ticks, splinters, and many other illnesses. Our offices are equipped with supplies and medications to initiate the treatment of your child’s problem.

Triage Calls

For truly life-threatening emergency, call 911.

We are prepared to evaluate and treat fever, pain, respiratory infections, allergies, asthma flare-ups, minor lacerations, wounds, burns, foreign body removal, suture removal, eye infections or abrasions, ticks, splinters, and many other illnesses. Our offices are equipped with supplies and medications to initiate the treatment of your child’s problem.

Please call 203-790-0822 option 4:

Option 1 (NON-URGENT MEDICAL ADVICE, TEST RESULTS, AND PRESCRIPTION REFILLS)

You will leave a message in our triage phone system. As it is our goal to return your call as soon as possible, please allow 24-48 hours for a response.

  • Patient’s first, last name
  • Best contact number
  • Date of birth
  • Brief summary of your health-related concerns
  • For lab result follow up please allow us time to get the results back and have them reviewed. A CPM team member will be following up to let you know about your results. For most negative results we will be using a texting system to notify the patient. This is being done due to high demand in COVID-19 swabbing’s. All positive tests results will be followed up with a nursing triage member and or provider. They will educate the patient on the next steps that will need to be taken.
Option 2 (SCHOOL & CAMP FORMS)
  • Our call center will forward the requested clinical forms and or documents needed to our nursing department for completion. You will be notified once your form is completed within 24-48 hours.
Option 3 (IMMEDIATE ASSISTANCE)
  • Our team will be handling all calls in the order they are received. All high-priority calls will be answered as soon as possible. Our team will be notifying a senior triage staff member to take the call right away.
  • After office hours we have a pediatric nurse triage line that can assist you. One of our doctors is available 24/7, as well, for priority calls.

Appointments

Appointments are reserved in our schedule to see your sick child on the same day you call.

Convenient schedule, we’re open 7 days a week. Monday through Wednesday with extended evening hours, and 362 days per year.

We are open Nights, Weekends & Holidays - Offering Care 362 Days a Year!

After Hours

Center for Pediatric Medicine is here for your pediatric needs 24.7, 365 days a year! We understand that your child may get sick outside of CPM’s normal office hours.

How does after-hours work:

  • Monday – Thursday: our offices will close at 9:00 pm. We then re-open at 8:30 am Friday.
  • Friday- our offices will close at 6:00 pm. We then re-open at 8:30 am Saturday.
  • Saturday- our office will close at 2:00 pm. We then re-open at 8:30 am Sunday.
  • Sunday- our office will close at 1:00 pm. We then re-open at 8:30 am Monday.

During the hours we are closed we are readily available to assist you with any urgent clinical concerns you may have.

You can call any of our office locations or 203-790-0822. You will be promoted with an after-hours message. If you select option 1 you will be connected with CPM’S after-hours answering service team. The after-hours team will gather all of your child’s information (Patient's first and last name, best contact number, and health care concern). This message will be sent to “Rainbow Babies” an experienced triage service that CPM uses to assist us with clinical after-hours calls. A trained triage nurse will call the patient back and provide the recommended clinical advice. If the triage nurse needs more assistance they will reach out to one of CPM’s on-call providers for the night. CPM’s on-call provider will call the patient directly and continue to evaluate your child over the phone. All phone call encounters are followed up with a call the next day from CPM’s triage department.

If it is a life-threatening emergency please call 911.

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