Telemedicine

What is telemedicine?

Telemedicine allows healthcare professionals to evaluate, diagnose and treat patients from anywhere using smartphones, tablets or computers.

How can I make a telemedicine appointment
(We are still currently seeing patients in our Danbury office location; however, if you would like to request a telemedicine appointment we will be more than happy to schedule you one).​​

  • Please call the front desk and schedule a telemedicine appointment (203-790-0822)
  • CPM’S staff will schedule the patients appointment with the provider of choice at the next available time slot
  • You will be directed to our telemedicine portal on our website
  • Each provider will have a link directly below their profile picture. Please click the link and this will direct you into your own private and secure telemedicine visit

Telemedicine Tips

  • Google chrome tends to work best for windows based software’s and androids
  • Safari is best used for apple products
  • You can access telemedicine using your smart phone, computer and or I-pad
  • If your volume settings are not working; please message the provider using the chat feature and the provider can call you directly on your landline and or cell phone
  • Make sure your camera and microphone are enabled in your browser settings. Settings > Safari > Camera > Allow Settings > Safari > Microphone > Allow
    Same for Firefox and Chrome

Telemedicine Visits
(If you are unsure if your appointment can be completed via telemedicine, please call our office and we can help)

  • ADHD Follow-Ups
  • Cold
  • Rash
  • Pink Eye
  • Allergy Symptoms
  • Nutrition Follow-Ups
  • Sleep Issues
  • Potty Training
  • Developmental Issues
  • Lab Follow-Ups
  • Care Coordination / Care Management
  • And More

What is required at the time of your telemedicine visit?

  1. The patient, in loose clothing
  2. A thermometer
  3. A scale to measure weight
  4. Natural light, near a window
  5. Log in using a cell phone first for best video quality, but make sure the phone is not muted and turn up the volume.
We are open Nights, Weekends & Holidays - Offering Care 362 Days a Year!

After Hours

Center for Pediatric Medicine is here for your pediatric needs 24.7, 365 days a year! We understand that your child may get sick outside of CPM’s normal office hours.

How does after-hours work:

  • Monday – Thursday: our offices will close at 9:00 pm. We then re-open at 8:30 am Friday.
  • Friday- our offices will close at 6:00 pm. We then re-open at 8:30 am Saturday.
  • Saturday- our office will close at 2:00 pm. We then re-open at 8:30 am Sunday.
  • Sunday- our office will close at 1:00 pm. We then re-open at 8:30 am Monday.

During the hours we are closed we are readily available to assist you with any urgent clinical concerns you may have.

You can call any of our office locations or 203-790-0822. You will be promoted with an after-hours message. If you select option 1 you will be connected with CPM’S after-hours answering service team. The after-hours team will gather all of your child’s information (Patient's first and last name, best contact number, and health care concern). This message will be sent to “Rainbow Babies” an experienced triage service that CPM uses to assist us with clinical after-hours calls. A trained triage nurse will call the patient back and provide the recommended clinical advice. If the triage nurse needs more assistance they will reach out to one of CPM’s on-call providers for the night. CPM’s on-call provider will call the patient directly and continue to evaluate your child over the phone. All phone call encounters are followed up with a call the next day from CPM’s triage department.

If it is a life-threatening emergency please call 911.

Schedule AppointmentVaccine Policy