Payment Policy

Payment for Services

Payment for services and/or co-payments are required and expected at the time of your appointment. Patients who are not prepared to make their co-payment at the time of their appointment will be charged a $10.00 administrative fee. There will be a $20.00 fee for returned checks and we reserve the right to request payment in the form of cash or credit card for all future payments.

Payment for Forms

A fee is charged for each form (school, camp, daycare).

Patient Balances

Center For Pediatric Medicine PC expects payment on patient balances within 30 days of service. If you cannot pay your balance within 30 days, we encourage you to contact Maria DeMaria, our patient representative, for assistance in the management of your account. Maria can be reached at (203) 798-7661.

Missed Appointments

We understand hectic schedules! Please give our staff 24 hours notice if you cannot make an appointment. If you do not call, we cannot give that appointment to another child who may need it. Your account will be charged in full for any missed appointment without 24 hrs notice of the cancellation.

Please Be Aware That:

"Your insurance is a contract between you, your employer and the insurance company. We are not a party to that contract."

Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain services they will not cover. While we make the best effort to understand the benefits of your insurance plan, it is your responsibility to distinguish services that are covered by those that are not covered. For example, is your child’s physician a participating provider with your insurance company? If blood work is needed following an office visit, can it be performed at the doctor’s office or should you go to a laboratory approved by your insurance company? If your child needs to see a specialist, do you need to obtain a referral from your primary care provider? Are you required to make a co-payment for a good examination? Please take the time to become familiar with your insurance coverage, as it will benefit only you.

Health Insurance I.D. Cards

Please have your health insurance I.D. card available at the time of each visit. It is important that we have the correct billing information. Please be aware of your copayments, their amount, and which type of visits are charged for (well or routine visits versus ‘sick’ visits). If a claim is not received by your insurance company in a timely manner, they can deny the claim, making you responsible for payment.

We are open Nights, Weekends & Holidays - Offering Care 362 Days a Year!

After Hours

Center for Pediatric Medicine is here for your pediatric needs 24.7, 365 days a year! We understand that your child may get sick outside of CPM’s normal office hours.

How does after-hours work:

  • Monday – Thursday: our offices will close at 9:00 pm. We then re-open at 8:30 am Friday.
  • Friday- our offices will close at 6:00 pm. We then re-open at 8:30 am Saturday.
  • Saturday- our office will close at 2:00 pm. We then re-open at 8:30 am Sunday.
  • Sunday- our office will close at 1:00 pm. We then re-open at 8:30 am Monday.

During the hours we are closed we are readily available to assist you with any urgent clinical concerns you may have.

You can call any of our office locations or 203-790-0822. You will be promoted with an after-hours message. If you select option 1 you will be connected with CPM’S after-hours answering service team. The after-hours team will gather all of your child’s information (Patient's first and last name, best contact number, and health care concern). This message will be sent to “Rainbow Babies” an experienced triage service that CPM uses to assist us with clinical after-hours calls. A trained triage nurse will call the patient back and provide the recommended clinical advice. If the triage nurse needs more assistance they will reach out to one of CPM’s on-call providers for the night. CPM’s on-call provider will call the patient directly and continue to evaluate your child over the phone. All phone call encounters are followed up with a call the next day from CPM’s triage department.

If it is a life-threatening emergency please call 911.

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